Frequently Asked Questions

We get some questions a lot. So we’ve gathered the answers here. Don’t see what you’re looking for? Contact us!

Unfortunately, public tours are not offered at our plants.

We appreciate your interest in obtaining coupons for Hood products. Hood offers rotating online coupons on the Coupons page of this website. You can also check your Sunday newspaper supplements as we offer coupons on many of our products throughout the year.

For 175 years, Hood has been committed to supporting the communities in which it conducts business. Since dairy plays an important role in achieving good health, the company's community support efforts are focused on organizations that assist children and their families in the areas of health and nutrition.

Organizations are welcome to apply for in-kind donations for community events. Please note that organizations must apply at least four weeks in advance of your event date. Once selected, organizations will be notified as to how they can pick up their donation. Only one donation can be administered per year per organization. To request a donation, please send requests by mail to:

Corporate Donations Program
HP Hood LLC
Six Kimball Lane
Lynnfield, MA  01940

Due to the volume of requests we receive, we cannot accept phone call inquiries about donations or application status. If you have additional questions, please read our FAQs. We will respond to you via telephone, by e-mail or in writing with questions or a response to your request. 

 

Though not available to order directly from the Hood website, Hood products are available for online ordering through a variety of eCommerce retailers. To check availability of Hood products online, visit the website of your preferred eCommerce retailer and enter your zip code. 

Yes. The Hood LightBlock Bottle® is 100% recyclable and is recycled with other #2 colored plastic containers in most communities throughout New England.

Yes. Hood manufactures and sells LACTAID® lactose-free milks, as well as ice cream, cottage cheese, sour cream and eggnog. To learn more, visit www.Lactaid.com.

HP Hood LLC recognizes the concerns of our consumers related to the potential presence of undeclared allergens in food products. HP Hood does not have dedicated lines for manufacturing and packaging most allergen containing products**. Due to the known hazards that undeclared allergens pose to our consumers with food allergies, we have fully implemented allergen control programs at all of our manufacturing facilities to prevent cross contamination. These include: employee training, ingredient and product segregation, processing and packaging controls, labeling reviews, and verification/ validation programs.

 

In all facilities the allergen control programs have been reviewed and confirmed to meet and/or exceed industry standards and expectations by recognized third party auditing firms. All recognized food allergens contained in any of our products as per formulation are clearly identified in the ingredient declaration located on the lid, side or back panel of the package.

 

**Hood is pleased to produce Hoodsie® Cups and Hood Ice Cream Sandwiches on a dedicated nut-free line. Please note that these lines are within our manufacturing facility and are not produced in separate room.

Research shows that when milk is exposed to light, it can cause off flavors to develop by a process called oxidation. Hood’s specially designed LightBlock Bottle uses technology that prevents more than 97% of light from penetrating the bottle, which protects the milk from light, helping to maintain its fresh taste.

Yes, the Hood LightBlock Bottle is 100% recyclable and is recycled with #2 colored plastic containers in most communities throughout New England.

There are many ways milk can be exposed to light, including: carrying milk home from the store, sitting on a countertop, on a store loading dock, or in the dairy case at a supermarket. The Hood LightBlock Bottle is made with pigment that prevents more than 97% of light from penetrating the bottle vs. only 27% in the clear bottle. So when you buy Hood Milk, you know your milk is being protected in the LightBlock Bottle.

Hood’s decision to use an opaque container was driven by our desire to better protect the fresh taste of the milk.

We appreciate your interest in obtaining coupons for Hood products. Hood offers rotating online coupons on the Coupons page of this website. You can also check your Sunday newspaper supplements as we offer coupons on many of our products throughout the year.

If you’re experiencing problems printing our online coupon, please scroll to the bottom of the online coupon for a list of frequently asked questions and help topics to answer any questions regarding printing.

Hood is pleased to offer consumers and customers the option of milk from cows that have not been treated with artificial growth hormones (rBST). All Hood Milk, Buttermilk, Cream, Sour Cream, Cottage and Yogurt is from farmers who pledge not to use artificial growth hormones on their herds.

 

For all other Hood dairy products, supply and consumer demand are part of this answer. As consumer preference for rBST-free milk has increased, more dairy farmers have begun switching their practices to eliminate the use of artificial growth hormones. We will continue to monitor supply and consumer demand for milk from farmers who pledge not to use artificial growth hormones, and will make further changes in our production accordingly.

Though not available to order directly from the Hood website, Hood products are available for online ordering through a variety of eCommerce retailers. To check availability of Hood products online, visit the website of your preferred eCommerce retailer and enter your zip code. 

Yes, Hood has developed a variety of recipes that provide delicious and creative uses for cottage cheese. Visit the Hood recipe collection here!

Thank you for wanting to share your idea with us. We truly enjoy hearing what our consumers think about Hood® products. Even though we appreciate your idea, we do not accept product or marketing ideas from consumers. Hood employees devote a great deal of time and effort developing new and improved products, packaging concepts, promotions and merchandising ideas that maintain the reputation of quality and innovation for which Hood is known. Often, these ideas are in the developmental stage years before they make it to the shelves of your local grocery store. Therefore, we must depend on our staff to develop all new marketing and product ideas. If you do choose to forward any suggestions, they will be treated as non-confidential and non-proprietary.

 

We appreciate your support of Hood products, and thank you understanding our position.

Cows naturally produce BST, bovine somatotropin, a hormone that's associated with milk production. An artificial version of this hormone was developed "rBST" (recombinant bovine somatotropin), which when injected into cows can increase milk production.

Please visit our Where to Buy page to find your favorite Hood product.

In May 2014, the Vermont Legislature passed a law that requires labeling of food produced with genetic engineering (GE). Act 120 and CP 121 require all food produced with genetic engineering and offered for retail sale in Vermont to be labeled as such by July 1, 2016.

 

Since it is impractical to label our products for just one state, all Hood products that contain genetically modified ingredients will now contain that information on the label.

 

It is important to understand that FDA does not require foods to be labeled as having been produced with GMO ingredients because it has found that there is no material difference between GMO and non-GMO foods. In other words, a GMO food or ingredient is just as safe and nutritious as its non-GMO counterpart.

 

Biotech seeds have been approved by global food safety agencies and widely used by farmers in food crops for more than 20 years. Because U.S. farmers use genetically modified (GM) seed to grow certain crops, an estimated 70 percent of foods on U.S. grocery store shelves likely contain GMO ingredients – including items such as corn, soy, canola, cottonseed or beet sugar.

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