Frequently Asked Questions
Unfortunately, public tours are not offered at our plants.
You can apply for a job by visiting the HP Hood LLC Careers page.
For 175 years, Hood has been committed to supporting the communities in which it conducts business. Since dairy plays an important role in achieving good health, the company's community support efforts are focused on organizations that assist children and their families in the areas of health and nutrition.
Organizations are welcome to apply for in-kind donations for community events. Please note that organizations must apply at least four weeks in advance of your event date. Once selected, organizations will be notified as to how they can pick up their donation. Only one donation can be administered per year per organization. To request a donation, please submit a request via our form here and someone will get back to you. Alternatively, requests can be made by mail to:
Corporate Donations Program
HP Hood LLC
Six Kimball Lane
Lynnfield, MA 01940
Due to the volume of requests we receive, we cannot accept phone call inquiries about donations or application status. We will respond to you via telephone, by e-mail or in writing with questions or a response to your request.
Though not available to order directly from the Hood website, Hood products are available for online ordering through a variety of eCommerce retailers. To check availability of Hood products online, visit the website of your preferred eCommerce retailer and enter your zip code.
Yes. The Hood LightBlock Bottle® is 100% recyclable and is recycled with other #2 colored plastic containers in most communities throughout New England.
Hood is a How2Recycle member. How2Recycle labels indicate to consumers whether or not packaging is recyclable. You’ll see the How2Recycle label on our packaging and if you have questions, please visit How2Recycle.info.
Yes. Hood manufactures and sells LACTAID® lactose-free milks, as well as ice cream, cottage cheese, sour cream and eggnog. To learn more, visit www.Lactaid.com.
HP Hood LLC recognizes the concerns of our consumers related to the potential presence of undeclared allergens in food products. HP Hood does not have dedicated lines for manufacturing and packaging most allergen containing products**. Due to the known hazards that undeclared allergens pose to our consumers with food allergies, we have fully implemented allergen control programs at all of our manufacturing facilities to prevent cross contamination. These include: employee training, ingredient and product segregation, processing and packaging controls, labeling reviews, and verification/ validation programs.
In all facilities the allergen control programs have been reviewed and confirmed to meet and/or exceed industry standards and expectations by recognized third party auditing firms. All recognized food allergens contained in any of our products as per formulation are clearly identified in the ingredient declaration located on the lid, side or back panel of the package.
**Hood is pleased to produce Hood Ice Cream Sandwiches on a dedicated nut-free line. Please note that these lines are within our manufacturing facility and are not produced in separate room.
Research shows that when milk is exposed to light, it can cause off flavors to develop by a process called oxidation. Hood’s specially designed LightBlock Bottle uses technology that prevents more than 97% of light from penetrating the bottle, which protects the milk from light, helping to maintain its fresh taste.
Yes, the Hood LightBlock Bottle is 100% recyclable and is recycled with #2 colored plastic containers in most communities throughout New England.
There are many ways milk can be exposed to light, including: carrying milk home from the store, sitting on a countertop, on a store loading dock, or in the dairy case at a supermarket. The Hood LightBlock Bottle is made with pigment that prevents more than 97% of light from penetrating the bottle vs. only 27% in the clear bottle. So when you buy Hood Milk, you know your milk is being protected in the LightBlock Bottle.
Hood’s decision to use an opaque container was driven by our desire to better protect the fresh taste of the milk.
Hood is pleased to offer consumers and customers the option of milk from cows that have not been treated with artificial growth hormones (rBST). All Hood Milk, Buttermilk, Cream, Sour Cream, Cottage and Yogurt is from farmers who pledge not to use artificial growth hormones on their herds.
For all other Hood dairy products, supply and consumer demand are part of this answer. As consumer preference for rBST-free milk has increased, more dairy farmers have begun switching their practices to eliminate the use of artificial growth hormones. We will continue to monitor supply and consumer demand for milk from farmers who pledge not to use artificial growth hormones, and will make further changes in our production accordingly.
Though not available to order directly from the Hood website, Hood products are available for online ordering through a variety of eCommerce retailers. To check availability of Hood products online, visit the website of your preferred eCommerce retailer and enter your zip code.
Yes, Hood has developed a variety of recipes that provide delicious and creative uses for cottage cheese. Visit the Hood recipe collection here!
Thank you for wanting to share your idea with us. We truly enjoy hearing what our consumers think about Hood® products. Even though we appreciate your idea, we do not accept product or marketing ideas from consumers. Hood employees devote a great deal of time and effort developing new and improved products, packaging concepts, promotions and merchandising ideas that maintain the reputation of quality and innovation for which Hood is known. Often, these ideas are in the developmental stage years before they make it to the shelves of your local grocery store. Therefore, we must depend on our staff to develop all new marketing and product ideas. If you do choose to forward any suggestions, they will be treated as non-confidential and non-proprietary.
We appreciate your support of Hood products, and thank you understanding our position.
Cows naturally produce BST, bovine somatotropin, a hormone that's associated with milk production. An artificial version of this hormone was developed "rBST" (recombinant bovine somatotropin), which when injected into cows can increase milk production.
Please visit our Where to Buy page to find your favorite Hood product.
Beginning January 1, 2022, the USDA now requires food manufacturers to disclose information about whether food offered for retail sale uses Bioengineered (BE) food ingredients. A “bioengineered” ingredient is a food that contains genetic material that has been modified through certain laboratory techniques for the purposes of making it resistant to a pest or disease, or to enhance its nutritional value. At this time, only a handful of foods on the market are bioengineered, including some apples, canola, corn, eggplants, papayas, pineapples, potatoes and salmon. The foods that require labeling are determined by the USDA's official list, which can be found here: https://www.ams.usda.gov/rules-regulations/be/bioengineered-foods-list.
